In recent years, IT development, widespread use of the Internet, growth of information culture in Russia have prioritized providing state and municipal services in electronic form in relation to e-Government and the entire system of executive bodies. The article focuses on the connection between tasks in building welfare state through the functions of all government bodies and the system of services — a form of cooperation between governmental and municipal bodies on the one hand and individuals and entities on the other. The article also emphasizes the differences in regulatory formalization of functional and service relations.